Terms and Conditions

Shop

all orders are placed with Hanseatic Bedding Products Inc.

Payment terms

all orders through online payment with no extra charges.

Lead-times

Stocked items will ship within 7 business days from receipt of your order and payment.

Warranty

100% against all manufacturing defects for one year, not against wear and tear

Product returns

for your own safety, contact us using the contact form and request a return authorization R/A only within 14 days of receipt of the product and in unopened original packaging. This is a hygiene product, no used or laundered product accepted. You carry the cost of return shipments.

Standard service levels

48 hours reaction service level on business days, stock items will ship within 2 business days after your receiving your order and payment.